Recent scholarship has aimed to expand the concept of political scandal by examining problematic statements made by public figures, often termed âtalk scandals.â However, a major limitation of existing studies is the lack of clear differentiation between gaffes and talk scandals. This study aims to better understand talk scandals by focusing on the political dynamics, including the relationship between the media and politics, that generate them. Using a new collection of political gaffes, we examine the frequency of gaffes associated with different cabinet positions, the locations of gaffes, the durations of gaffes, and the major societal actors who expressed offense at statements made by Japanese cabinet ministers. Through quantitative analysis and case studies, we explore why problematic statements escalate into scandals while others quickly fade from public attention. Our analysis suggests that the news media alone cannot independently transform a gaffe into a talk scandal. Instead, journalists must reference and justify their coverage by citing clear criticisms from offended groups or individuals. These statements tend to develop into talk scandals only when they receive strong and sustained criticism within the political arena.
Social Media + Society
Bystanders and Reporters: Who Acts Against Illegal Online Content?
Friederike Quint, Yannis Theocharis, Spyros Kosmidis, Margaret E. Roberts
Harmful and illegal content on social media is widespread, but what should be taken down is widely disputed, creating ongoing challenges for resolving the tension between free speech and user safety. User reporting is a key mechanism for addressing such content, yet little is known about who reports, what motivates them, and how they compare to the general population. We study these questions using two datasets: (1) a unique survey with individuals verified to have previously reported potentially illegal content to a third-party organization in Germany and (2) a quota-based sample approximating the German population. We show that individuals who have previously reported potentially illegal content via a third-party reporting service represent a distinct, civically engaged subset of users. They tend to be older, more often men than women, highly educated, highly politically active, and markedly left-leaning. They are not politically representative of the German population and take a distinctly different position when balancing free speech and protection from harm, putting more emphasis on protecting from harm. Reporting usersâ motivations appear primarily civic-minded rather than reactive, especially among those who do it frequently and those intervening on behalf of others. These insights highlight reporting as a form of digital civic participation and offer perspectives relevant for understanding political engagement online, platform governance, user agency, and trust and safety regulation.
When practitioners used the term âsocial mediaâ to describe the internet tools that emerged in the mid-aughts, they were giving a name to the kinds of platforms and protocols that allowed people to socialize with friends and communities of interest by using digital technologies. Twenty years later, users of social media are far more likely to scroll than post â and the content that they consume is often strategically produced and algorithmically curated. In this essay, I argue that the very essence of social media has changed. To more effectively interrogate what we are witnessing, we need to stop presuming that these tools are âsocial mediaâ and begin recognizing that they are now âparasocial media.â Doing so raises new questions about digitally mediated sociality, not to mention the politics and governance of these platforms.
The AI Referee: How Online Interventions Shape Incivility and User Engagement in News Discussions
This paper seeks to understand how online interventions shape incivility and user engagement with news comments. Using a novel dataset of over 39 million news comments on Koreaâs largest online news source (Naver News), we examine changes in the share of comments that are categorized as uncivil before and after the introduction of two automated interventions aimed at flagging incivility. We trained two deep learning models to categorize comments and replicate each intervention. The findings reveal significant decreases in uncivil content following each intervention. Interestingly, we find mixed effects of the interventions on total engagement: while the number of comments and commenters decreased after the first intervention, both metrics increased after the second. Examining individual-level data reveals that the aggregate reduction in incivility cuts across all users regardless of pre-intervention incivility or commenting frequency.
As social media platforms mature, their user base is simultaneously aging, with older adults now representing the fastest-growing demographic of users. Despite persistent myths contrasting âdigital nativesâ with âclueless seniors,â empirical evidence demonstrates that socioeconomic status, rather than age, is the primary driver of digital inequality. The study, design, and regulation of social media must undergo a paradigm shift to embrace older adults as active, vital participants. Market self-regulation has failed to address critical issues like privacy and interoperability and thus deliberate government intervention is needed to ensure user autonomy and data portability. To fulfill its potential, the social media ecosystem must âwise up,â abandoning ageist tropes and recognizing older adults not as passive victims, but as capable users, valuable support sources, and essential stakeholders in technology design.
This essay examines scams as a central organizing logic of contemporary social media rather than peripheral criminal activity. Drawing on research in cryptocurrency and financial technology alongside childhood experiences in 1990s Miami, the piece argues that social media is entering a âscam ageâ where boundaries between legitimate and illegitimate economic activity increasingly blur and the technological and social systems that make those distinctions are being rebuilt. It calls for social media scholars to explore the work that scamsâand the idea of âscamsââdo in the production of social media, the future, and the future of social media.
The Platformization of Everything: From the End of the Like Button to AI Infrastructure in Space
A decade after the term was coined, âplatformizationâ has evolved from describing the infrastructural expansion of platforms into other domains to capturing a broader transformation in how platforms organize (digital) life. This article traces this shift from the early social web to todayâs AI-centered platform models. The retirement of Facebookâs Like button and Googleâs âSuncatcherâ space-based AI initiative are used as illustrative examples to demonstrate how platforms continually adapt their expansion strategies. Although the concept has been productively adopted across disciplines, its frequent conflation with the term âdigitizationâ has led to conceptual erosion, weakening its analytical precision. To reclaim its explanatory power, this article redefines platformization as a form of platform-specific âtranscodingâ: a situated process whereby practices and domains are made âplatform-ready.â
Broken Connections: Fieldnotes from the Old Internet
This essay reflects on the lived experience of early internet culture to interrogate what has been lost in the transition to todayâs platform-dominated online environment. Drawing on autobiographical fieldnotes from the 1990s and early 2000sâProdigy forums, IRC channels, university bulletin boards, and most centrally LiveJournalâI revisit a period when online communication fostered intimacy, community, and meaningful social ties among strangers and friends alike. LiveJournal, in particular, offered an infrastructure for sustained reciprocal writing, affective labor, and audience management that enabled deep connection and mutual support. Its social dynamics illuminate a mode of computer-mediated communication that was less commercialized, less surveilled, and more oriented toward collective meaning-making than contemporary social media. By contrast, todayâs social platforms feel alienating, extractive, and hostile to vulnerability. The political economy of social media, driven by advertising, surveillance, consolidation, and algorithmic optimization, has foreclosed the kinds of small, semi-private, socially coherent spaces that once enabled genuine community formation. Rather than imagining social media as infrastructure requiring stewardship, safety, and care, the industry has prioritized virality, scale, and profit, producing environments shaped by harassment, polarization, and corporate capture. Reflecting on these shifts, the essay argues that the trajectory of social media was never inevitable. Alternative design choices and governance models might have cultivated a richer, more humane digital public sphere. If online community has a future, it will not lie in replicating legacy platforms, but in reimagining communication infrastructures that support vulnerability, reciprocity, and small-scale sociality, the qualities that once made the early internet feel like home.
Digital Journalism
Taking Care Online: Reconceptualising Professional Wellbeing for Social Media Engagement in Journalism
On October 7, 2023, Hamas launched a coordinated attack on Israel, documenting atrocities through wearable cameras and disseminating footage on platforms like Telegram. This article investigates how these self-documented acts exemplify the erosion of traditional distinctions between perpetrators and mediators of representations of violence. Using point-of-view (POV) aesthetics and leveraging decentralized digital platforms, Hamas transformed violence into a mediated spectacle, dehumanizing victims and gamifying terrorism. The study critically unpacks these strategies, highlighting their role in bypassing journalistic filters to spread fear and achieve ideological objectives. The article further examines the ethical and societal challenges posed by this new ecology of media, where platforms act as sites of violence, and witnessing becomes intertwined with participation. By analyzing the events of October 7, this work contributes to understanding the complexities of mediated violence, exploring how end-users recontextualize and circulate graphic content, shaping new forms of media witnessing and engagement with political violence.
This article investigates the relationship between online conspiracy theory communities and platformed violence through a case study of a conspiratorial harassment campaign against a Danish childrenâs TV show, Uncle Shrimp (DR, 2012â), and its main actor. Based on theories of violent extremism, conspiracism, and the participatory practices in online spaces of hybridized extremism, we aim to understand how the QAnon-adjacent Uncle Shrimp conspiracy theory is appropriated to fit a Danish context. We analyze 370 user comments and six posts from Facebook ( N = 376), drawing on Bergerâs four steps of group extremism: crisis narratives, in-group negotiations, out-group threats, and (violent) solutions. We found that users engage in conspiracy theory worldbuilding through a range of participatory practices and that the harassment campaign against the Uncle Shrimp actor emerged from the community shaped by mutual appreciation and forensic play alongside expressions of hate and platformed violence.
âDoing genderâ: A digital ethnography of image-based abuse perpetration
Image-based sexual abuse (IBSA) refers to the non-consensual taking, creating, or sharing of intimate images, as well as threats to share intimate images. While considerable research has examined the nature, scope, and impacts of IBSA, comparatively little is known about perpetration. Drawing on a digital ethnography of 47 different websites, this article explores how users âdo genderâ through the online sharing of non-consensual intimate images. Using thematic analysis, we examine interactional dynamics that produce, reinforce, or reinvent gender norms within online digital spaces. We argue that IBSA is a homosocial practice that is embedded in ritualistic objectification and othering. These relational gender practices not only bestow social capital and sustain group cohesion, but they also normalize intimate image abuse and foster the emergence of other forms of gendered violence. This study highlights the need for more nuanced accounts of IBSA perpetration that attend to the social interactions among online users.
Contextual governance & androcentric hegemony on Twitch.tv
Brandon C. Harris, Christine H. Tran, Christopher J. Persaud
Twitchâs Terms of Service (ToS) and Community Guidelines (CG) policies forbid discriminatory behavior and harassment, but many streamers from marginalized communities have been victimized while their harassers go unpunished. These inconsistencies in how safety violations are managed prompted the author(s) to perform a two-stage analysis of Twitchâs platform governance strategies to understand the relationship between platform governance and androcentric hegemony. The first stage included an inductive thematic analysis of ToS and CG documents, leading to the second analysis of two case studies that specify inconsistencies in policy enforcement dependent on opaque contextual exceptions. Ultimately, the authors provide evidence of contextual exceptions for safety, edgy humor, attire, and nudity which demonstrate how Twitchâs inconsistent governance reifies androcentric hegemony that benefits all men, rather than geek masculinity that largely prioritizes white men.
Mapping the relationship between journalistic discourse, tech industry layoffs, and artificial intelligence
The tech industryâs 2023â2024 mass layoffs represented a critical moment in which an infallible industry seemed to suddenly lay bare its weak spots. Historically, Big Tech and the American press have had a complementary relationship, journalism often reinforcing an industry long viewed as too big to fail. Through textual analysis of long-form coverage of the tech layoff crisis, we identify three themes. First, even amid layoffs, Big Tech is presented as too complex and important to regulate, with layoffs framed as necessary for long-term healthâand as justification for subsequent layoffs by other firms. Second, AI is presented as both a positive and a negative factor in layoffs, yet remains largely unchallenged. Finally, coverage paid minimal attention to disproportionate impacts on women and racial minorities, upholding gender and racial imbalances in Big Tech. Taken together, the press did not simply explain layoffsâit acted as an active stakeholder.
Affordance folklore: Truth, community and visibility during Sri Lankaâs Internet shutdowns
To governments worldwide, Internet shutdowns are the trip-switch solution to civic unrest, and they occur with surprising regularity. In Sri Lanka, Internet shutdowns have been tactically deployed to geo-specific regions and specific platforms on three occasions during episodes of extraordinary violence and resistance. The concept of âalgorithmic folkloreâ has been used to describe the speculative ideas and tactics that users of digital technology exhibit in order to make sense of their relationship with opaque computational systems. Using this conceptual approach, I consider the modes through which Sri Lankans experience Internet shutdowns and offer the novel term âaffordance folkloreâ to illustrate the discursive constructions and practical strategies that help people make sense of complex sociotechnical events, such as Internet shutdowns. The article examines three core practices of affordance folklore relating to truth, community, and visibility that emerge to theorise the intrinsic values of social media.
Normative dislocation: When platforms moderate without memory
This article introduces the concept of normative dislocation to explain how platform moderation during Brazilâs 2022 presidential elections failed to account for local histories of political violence. Drawing on a digital methods analysis of militaristic discourse across Telegram, YouTube, X, Facebook, Instagram, and Gettr, we show how moderation standardsârooted in US electoral experiencesâprioritized electoral âmisinformationâ over calls for a military coup. As these circulated, especially on Telegram, platforms operated outside local moderation frameworks developed through processes of reconciliation, dialogue, and democratic reconstruction. In doing so, they risked dislodging institutional processes by reigniting historical conflicts without adequate measures for public dialogue. We conclude by proposing moderation models that integrate various forms of consensus-building and locally embedded understandings of historical violence
Trending women in STEM: Visual space-making on TikTok
Jiyoun Suk, Sara Holland Levin, Jocelyn Steinke, Kyle Schnitzer, Amanda Coletti, Christine Gilbert, Anne Oeldorf-Hirsch
While previous research has established foundational knowledge on how women in STEM (Science, Technology, Engineering, and Math) social media content creators use digital platforms to combat stereotypes, less is known about how they make space for themselves on visually dominant platforms. We address this gap by theorizing visual space-making as the coordinated use of visual cues into reproducible, platform-legible visual configurations that create recognizable âplacesâ of belonging and authority within networked counterpublics. We employ visual clustering of video frames and topic modeling of text to identify recurring patterns in STEM-related TikTok content and examine their relationship with audience engagement. Results show that identity-oriented visuals are more prevalent than expertise-oriented visuals but applied differently across content topics. Identity-oriented visuals are more likely to be associated with higher comment rates, whereas expertise-oriented visuals are associated with higher share rates. Results suggest implications for balancing identity and expertise self-presentation in digital spaces for women in STEM.
Going negative across platforms and time: Assessing the supply and demand of negative campaigning
This study investigates dynamics of negative campaigning by Norwegian political parties on Facebook, Instagram and Twitter from 2013 to 2024. Analysing 89,791 posts from nine major parties, it uses a novel content analysis approach combining Large Language Models (LLMs) and human annotation to categorize posts as negative, positive or neutral. The findings show an overall rise in negative campaigning across platforms, with significant changes following leadership shifts in the right-wing populist Progress Party (PP). The study examines engagement levels, measured by likes, for different content types. Initially, negative content attracted more engagement on Facebook. This trend, however, decreased over time, while Instagram saw increased engagement with negative content during later years. Twitter users appeared to have rather consistently favoured negative content, reflecting its reputation for incivility. The article enhances understanding of political communication strategies in a high-choice media environment, emphasizing the need to tailor campaign strategies to platform-specific user dynamics.
Memeing the moniker: The stickiness of gang myths in Swedish news legacy media and TikTok
With the rise of explosive violence in urban Sweden, gang-related crime has become a dominant theme in Swedish media and political discourse. As individual members of prominent criminal networks gain increasing media attention, the construction of the gang mythâhow gangs and their members are represented, circulated, and re-imaginedâbecomes a crucial area of inquiry. This article investigates the ways in which crime content moves through the hybrid news cycle, shaping public perceptions of gangs and their leaders. Using topic modeling of news articles (n = 521) and multimodal critical discourse analysis of TikTok posts (n = 73) referencing one of the most well-known gang leader in contemporary Sweden, the Kurdish Fox, we examine how myth-building operates across different media contexts. Our findings reveal a stark contrast in narrative strategies: while news media frame gangs through urgency, fear, and political crisis, TikTok users engage in playful, dissident humorâemploying memes, emojis, and remix culture to subvert dominant crime discourses.
Seeing into the air: Media practices of blind vloggers and the visual paradox of mediated visibility
Although discussions of visibility often presuppose that it transcends the visual dimension, within short-video platforms, the realization of visibility is in fact highly dependent on a visually dominant communication environment. Through in-depth interviews with Douyin blind vloggers, this study reveals three layers of invisibility they encounter: operational, presentational, and algorithmic. To share their unique sensory experiences, blind vloggers have to adapt to the ocularcentric structure of the platform through strategies such as repetition, imitation, and compensation, reflecting the ableist pre-assumptions in todayâs digital media landscape. Drawing from this âvisibility paradox,â the study proposes a perceptual model of mediated visibility for future theoretical analysis and practical applications.
Just a meme? The role of context in mythologies of memetic misogyny
This article provides a multiplatform systematic analysis of contextual factors in what we term memetic misogyny , a form of implicit, polysemous and ephemeral visual gender-based hate. We draw on a feminist ethnographic approach with a semiotic analysis applied across three case studies of meme-based misogyny (Greta Thunberg, Karens and anti-feminist memes related to protest # SisterIDoBelieveYou ) on Twitter/X, Facebook, Reddit and YouTube to argue that memetic misogyny is created, maintained and co-shaped by (1) misogynistic contents (depictions, aesthetics and narrative framing), (2) platform affordances (real and imagined) â above all meme affordances and (3) the hegemonic discourses of the cultural communities where these are distributed. In combination, these three create what we call mythologies of memetic misogyny , that is, gendered socio-cultural and socio-political narratives that present misogynistic ideas as if they were natural, universal and timeless gendered truths, often going unnoticed because of the volatile, polysemous and polycontextual nature of memes.
Race, ethnicity, and technology-facilitated violence: The experience of activists in ChocĂł, Colombia
Racism extends into the digital realm, manifesting in various forms of technology-facilitated violence (TFV). Although much research centers on the Global North, it is essential to investigate this issue in other settings, such as Colombia, where activists are particularly vulnerable to TFV. This study enriches the debate with a qualitative approach, conducting 18 interviews with activists from ChocĂł and BogotĂĄ. The literature on race and TFV reveals that technology can exacerbate racism through social media, like anonymity, and introduce new forms of racist violence, including deepfakes and algorithmic bias. However, these forms were not prevalent in our interviews. For activists, structural racism, especially limited Internet, and electricity access emerged as a primary factor in their experiences with racist TFV. Overt TFV escalates to offline threats, silencing dissenting voices. This research emphasizes the need to understand TFV within non-Western regions, advocating for nuanced approaches to addressing digital racism in diverse contexts.
(De)constructing research âexpertiseâ in transnational participatory warfare
Focusing on a case study of offline and online violence in Somalia/Somaliland and the disputed city of Las Anod, this article presents an (auto)netnographic analysis of transnational digital hostility and participatory warfare. It argues that academic âexpertiseâ is an under-theorised but significant aspect of complex conflict dynamics as they play out on social media. The affordances of digital platforms can compel researchers to engage in new ways with conflicts, further blurring long-contested boundaries between scholarship and activism. In the articleâs reflexive case study, debates about âexpertiseâ have a racialised aspect linked to historical inequalities in knowledge production in/on the Horn of Africa. These legacies intersect with newer dynamics of social media mis/disinformation, adding another layer of contextual complexity to online and offline participation in armed conflict that can both challenge and reinforce power imbalances in the politics of expertise.
Policy and Internet
Governing by Ambiguity: Sociotechnical Imaginaries of Platforms in China
Besides clear policy directives, the unresolved and openâended elements in policy communication also create discursive politics. This article argues that ambiguity in policy communication reflects the state's exercise of power within a fractured sociocultural landscape. Examining state policies around the platform economy, we demonstrate how China's technoâpolitics are constructed upon visions of the future and their ambiguous articulationsâambiguous imaginaries. By integrating the concepts of sociotechnical imaginaries and strategic ambiguity, we conduct a longitudinal qualitative analysis to identify and trace the evolution of three functional imaginaries (transformative, conflictâmediating, and regulatory). Together, these functional imaginaries coâconstitute an ultimate imaginary (healthy platforms). Each type mobilizes ambiguity respectively via metaphors, contradictory descriptions, and shifting emphases. This produces ambiguities that either evoke modernization or mediate tensions around the platform's role as an enterprise or capital within the socialist market economy. We argue that these ambiguous imaginaries serve as a discursive âglue,â temporarily reconciling deepâseated ideological fractures through surfaceâlevel uncertainty and future promises. This article contributes a framework that interprets the futuristic ambiguities embedded in policy as both an actionable instrument and a future gaze, making development possible in the (centralized) developmentalist state.